Privacy Policy
Country Cut Flowers | countrycutflowers.com
Effective date: 31 March 2026 | Last updated: June 2026
Country Cut Flowers (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or contact us.
1. Who We Are
Country Cut Flowers
Email: emma@countrycutflowers.com
2. What We Do
We create handmade rope wreaths, sell products via Etsy, and run rope wreath workshops. Our website provides information about our work, upcoming events, and allows you to contact us or sign up to our newsletter.
3. What Data We Collect
We may collect:
• Your name and email address (via our newsletter sign-up or contact form)
• Information you provide when contacting us
• Booking details (via Ticket Tailor)
• Technical data such as your IP address and browsing behaviour (via Squarespace analytics)
4. How We Use Your Data
We use your data to:
• Respond to enquiries
• Send newsletters and workshop updates (with your consent)
• Manage workshop bookings via Ticket Tailor
• Understand how our website is used and improve it
5. Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
• Consent for newsletter sign-ups and marketing emails
• Contract to manage bookings and fulfil purchases
• Legitimate interests to respond to enquiries and improve our website
6. Mailing List
We use Mailchimp to manage our mailing list. You can unsubscribe at any time via the link in any email we send, or by contacting us directly. We keep records of your consent.
7. Payments and Bookings
Product purchases are handled through Etsy. Workshop bookings are handled via Ticket Tailor. These platforms process your data according to their own privacy policies.
8. Cookies
We use cookies on our website, including analytics cookies (via Squarespace) and cookies set by third-party platforms such as Pinterest. Please see our Cookie Policy for full details and information on how to manage your preferences.
9. Data Sharing
We do not sell your data. We may share your information with service providers including Squarespace, Etsy, Ticket Tailor, Mailchimp and Pinterest. All providers are expected to handle your data securely and in line with UK GDPR.
10. International Transfers
Some of our service providers are based outside the UK, including in the United States. Where your data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
11. Data Retention
We keep your data only for as long as necessary for the purpose it was collected. Mailing list data is held until you unsubscribe. Booking and transaction records are kept for up to 7 years for legal and accounting purposes.
12. Your Rights
Under UK GDPR and the Data (Use and Access) Act 2025, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to processing
• Lodge a complaint with the ICO
To exercise any of these rights, please contact us at emma@countrycutflowers.com. We will respond within one calendar month.
You can also contact the Information Commissioner’s Office (ICO) at https://ico.org.uk.
13. Data Protection Complaints
If you have a complaint about how we have handled your personal data, please contact us at emma@countrycutflowers.com. We will acknowledge your complaint within 30 days and work to resolve it as quickly as possible.
14. Children
Our website is not intended for individuals under the age of 18.
15. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.
Contact
emma@countrycutflowers.com